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OUR BUYER GUARANTEE
100% Guarantee
We firmly stands behind the products and services
we sell. Once your order is confirmed, we guarantee that
you will receive the tickets you selected. After you receive
an order confirmation from us, if for any unforeseen reason
the tickets you selected are not available, we will substitute
a comparable or better ticket for the same price or we'll
refund your money. We guarantee it.
How do I know that the tickets listed are
authentic?
We go to great lengths to make sure that the products we
sell are authentic and the services we offer are beyond reproach.
We enforce the industry's most stringent rules
for listing tickets on our system-yet we still are able to
offer you the largest selection. You can shop our site with
confidence knowing that we thoroughly screen and check all
references for every seller who lists their tickets with
us. You'll only find legitimate tickets listed on our site.
We stake our reputation on it.
What if my event is cancelled?
If an event is cancelled for any reason other than an act
of God (rainout, earthquake, flood, etc.), war, terrorism,
strike, or lockout we will provide a full refund for the
amount that you paid for the tickets. Any shipping charges
are not refundable. TICKETS MUST BE RECEIVED BACK IN OUR
OFFICE WITHIN 14 DAYS OF THE ANNOUNCEMENT OF THE CANCELLATION.
We suggest returning tickets via certified mail or using
a carrier that can provide you with proof of delivery. In
case of a rainout or strike for a sporting event, no refunds
will be made. You must exchange the tickets at the ballpark
for a seat to a future game that is still available. In all
other instances mentioned above we will attempt in every
case to obtain a refund from the original seller of the tickets;
however, no refund or percentage of refund can be guaranteed.
What if my event is postponed?
If an event is postponed, the tickets will be honored for
the rescheduled event date. New tickets will not need to
be issued. We are not able to offer customers refunds on
postponed events.
What if my tickets are lost or stolen?
When you receive your tickets, keep them in a safe place.
Unfortunately, tickets cannot be replaced if they are lost,
stolen, or damaged. Please note that direct sunlight or heat
can damage some tickets.
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